Increasing Welfare through Users’ Involvement

Increasing Welfare through Users’ Involvement

Focus on values, theories and practice aimed to support people to develop their full potential and enrich their lives through users’/citizens’ involvement.

Start date: 28 October 2019
End date: 28 January 2020
Duration: 3 months
Apply before: 1 May 2019

Location: Odense
ECTS: 15 with possible extension

Target Group

This interdisciplinary module is designed for students who wish to study and work with citizens of all kinds, though the priority will be on marginalized groups such as vulnerable children, youth or different minority groups.

Students from Humanities, Education, Public Administration, Community and/or Social Work, as well as Health Sciences are most welcome.

In order to participate, students must speak English at an advanced level (C level and above in the Common European Framework of Reference for Languages (CEFR)).

How to apply

Purpose of The Module

We will work with the meeting between professional, citizens and users in practice. We will focus on values, theories and practice aimed to support people to develop their full potential and enrich their lives through users’/citizens’ involvement.

The target group of citizens can be all kind, but the priority will be on marginalized groups such as vulnerable children, youth or different minority groups. In the field of welfare services, we will work with the conditions for democratic and transparent public services. Services can be publicly or privately organized and must be able to handle the complexities of late modern society.

Increasingly, welfare services have an element of “self-service” for their users, some of whom are not familiar or comfortable with their role in relation to “professional” welfare service providers.

You will gain new professional knowledge and skills in a cross-cultural and interdisciplinary context. The module will also address the tension that occurs when the professionals, citizens and users come together in practice.

Whether you want to manage projects from ideas, through planning, financing and implementation, or you are committed to support each individual and want to work directly with children or adults with special needs, the  goal is to discover and realise a better life by empowering and involving each person in all relevant decisions.

Content of Increasing Welfare through Users' Involvement Show all
General Information

Work Load

The course is equivalent to 15 ECTS, with the possibility of extension for exchange students with the agreement of their home institution and UCL.

Typically there will be lectures and theoretical presentations one day per week, counselling, self-study and preparation 1-2 days per week, and group-/teamwork (on site and in the field) for the remaining 1-2 days per week.

Teaching Methods

All teaching and counselling is in oral and written English. You will experience several different teaching methods such as lectures, presentations in class or by video, dialogue, exchange of experiences, group work, independent studies, portfolio work and project work.

The course is offered jointly by both the Department of Social Work and the Department of Public Administration in Odense, Denmark.


In order to complete the module and obtain a certificate, you have to:

  • Work in a team and/or group on cases
  • Participate in field visits as they are an important aspect in connecting theory and praxis
  • Create a written assignment as a group
  • Complete an individual or group examination
Course Description

For incoming exchange students, the initial part of the course from 28 October to 8 November 2019 is an introduction phase. The combined course for exchange and domestic students starts on 11 November 2019.

The course is based on teamwork. We will work together with a group of collaborators on examples and cases.

Expected Learning Outcome


The student will gain knowledge of:

  • Values, theories and practices in the framework of the welfare state.
  • Different ways of managing, organizing and financing welfare service.
  • International perspective on approaches and methods for user involvement.
  • Living conditions for marginalized groups.
  • Specific problems concerning ethnicity, health and poverty


The students will have skills that enable them

  • to analyse the cooperation between the professionals, citizens and users in practice.
  • to describe, analyse and assess dilemmas related to the welfare system in terms of involving marginalized citizens.
  • to take a holistic view of the problems, resources and needs of the marginalized citizens.
  • to identify and analyse conflicts and difficulties in the cooperation.


Following the completion of the module students will have the competencies required to:

  • Handle complex and development-oriented situations within the welfare services (e.g. field of social, medicine or pedagogy work) with marginalized groups.
  • Develop, plan and manage field work among marginalized groups.
  • Engage in cooperation with marginalized groups of citizens and assume responsibility within the framework of professional ethics.
  • Develop plans for effective and appropriate case administration and financial management.
  • Compare, assess and use various methods and approaches to do field work and corporate with marginalized groups and to select those approaches best suited to the specific group of citizens.

The students will produce a written assignment as a group project/assignment. On the basis of the written group assignment, an oral examination will be held either as an individual or group examination.

Students will be awarded a grade from The Danish 7-point grading  scale

Supplementary exam forms may be agreed upon in advance with the student’s home institution. This written agreement must be attained previous to the start of the course, and stipulated in the student’s learning agreement.


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